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VARASENALoadingSolution
A helper on WhatsApp or your website that replies to common questions at any hour, from your fees, timings, rates or stock, and hands anything important to your staff.
Problems we fix
Three common problems we hear, and what changes once the right software is in place.
The same ten questions come in all day: fees, timings, location, availability.
What changesThe assistant answers them instantly, using information you approve.
Messages after office hours wait until next morning.
What changesPeople get an answer at night, and your staff see the chat in the morning.
A chatbot that gives wrong or made-up answers is worse than none.
What changesIt only answers from your information. If it is not sure, it passes the chat to a person.
What we build
Start with the one that saves the most time. The rest can be added later.
Replies on your WhatsApp Business number and saves each enquiry.
A chat box that answers questions and collects name and number.
Share a form link, check a room or slot, or tell someone the status of an application or order.
Anything about discounts, refunds, complaints or decisions goes to your team with the full chat.
Sample walkthrough
An example of how this could work, step by step. It is an illustration, not a client result.
Step 1 of 4
Question arrives
"Do you have a family room for 2 nights from Friday?" comes in at 11 PM.
More sample scenariosFAQ
Did not find your answer? Call or WhatsApp us, we are happy to explain.
It is set up to answer only from information you give it. When it does not know, it says so and passes the chat to your staff.
Many Indian languages can be supported. We test the languages your customers use before going live.
Only if you allow a specific, simple action. Discounts, refunds and exceptions stay with your team by default.
Send us the questions you get most often. We will show you how the assistant would answer them.